FAQ
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Common sourcing questions answered upfront.
Reducing basic back-and-forth helps serious buyers move faster from browsing to sample request. If your question is not covered here, our technical support team can answer it directly.
Ordering & Samples
MOQ depends on the product style, materials and production process. For many standard styles, the MOQ can start from around 100 pairs, while custom developments may require higher quantities.
Yes. Buyers can request samples to confirm the design, materials, sizing, construction and overall quality before moving forward with bulk production.
Yes. Polaris supports OEM and private-label development, including style development, material selection, colorways, branding, packaging and sample preparation.
Production & Quality
Polaris works with multiple production methods, including cold glued/cementing, vulcanized and injection molded footwear, as well as related upper and outsole production processes.
Quality is monitored through development teams, factory coordination and QC offices, covering materials, construction, workmanship, specifications, packing and final inspection.
Yes. Polaris can provide relevant company certifications and supporting technical documentation, including quality, environmental and occupational health and safety certificates.
Shipping & Support
Yes. Polaris serves B2B buyers across Asia, Africa, Europe, the Middle East and the Americas, with export support from production through shipment.
Yes. The team supports packing requirements, inspection, shipment preparation and export coordination according to the buyer’s order and destination requirements.
Yes. Polaris supports buyers throughout development, production, QC and shipment, helping with order updates, technical questions, documentation and follow-up requirements.